FAQ

Everything parents ask us before their first Berry arrives — hair types, sensory suitability, delivery and our guarantee. Can't find your answer? Get in touch.

Using your Berry

Yes — every Brushberries style glides gently on damp or dry hair.

Remove any trapped hair by hand, then wipe the pins with a damp cloth. Avoid submerging the handle fully in water.

Hair types & ages

Every Brushberries style is designed to glide gently through straight, wavy, curly and coily hair.

Most families start using their Berry from around age two, right through to grown-up hands wanting a gentler brush. There's no strict age limit — it's about what feels right for your child.

Yes — that's exactly why Brushberries Velvet exists. Its extra-soft pins were designed with sensory-aware and tender-headed kids in mind, judgement-free.